Aimloan reputation - What are consumers saying about it?

Guest

How did the loan turn out? I am refinancing with them right now. They admitted they were slow getting my loan underwritten. They extended the rate lock when asked. Closing is tomorrow. So far they have been very responsive. The rate & loan cost was definitely the best around at the time.

Guest

Going thru this right now...they want extension fees and I refuse to pay it...especially when the current rate is 1/8 lower than my lock rate. I believe they intentionally dragged their heels to drum up more costs. I have 7 days to close on this lock...if it doesnt happen I plan to take them to small claims court to get my appraisal money back.

Guest

These guys are good. This is my second refi with them in three years, two different properties. Had two different loan people and both have been responsive and professional. The rates are next to impossible to match. The service is top notch.

Guest

DO NOT USE AIMLOAN!!! You will regret it. Horrible, horrible company that specializes in screwing home buyers.

sunnyca2009 · Joined: 04 Aug 2009 Posts: 1737 36.13 Dollars($)

Rob

If you can share your experince with every one that would be really benificial for other readers

Guest

You have several different options available when refinancing your home mortgage. Look into no points and loan with points. It's best to know all options first before you commit to signing final loan documents with your Mortgage Loan Officer. Talk to a Mortgage Loan Professional today.

Kal Patel
Voyage Home Loans

Guest

We applied for a mortgage refinance with AimLoan. Their web site application process was smooth and thorough. However, the processing was quite unsatisfactory. They were constantly requesting additional information, information that should have been asked for in the initial application process. They did this every few days, asking for an item or two at a time which we promptly supplied. Then they informed us that the rate lock was about to expire and we would have to pay a rate lock extension. At that point we switched to another lendor and didn't experience any of these problems. We would recommend looking elsewhere.

Guest

I just refinanced with them. Overall, I was happy with the process, mainly b/c I feel I got a low rate with low closing costs. All communication took place over e-mail, and their answers were always prompt. They do ask for lots of info over time which was a bit annoying. It would be hard to close a loan with them if you don't own your own fax machine. When my closing time was getting tight, I asked for a rate extension, and they gave me a seven day extension at no extra charge. The closing took place at my house which was really nice since we have two toddlers.

gmakerley · Posted: Thu Nov 05, 2009 10:14 am Post subject:

wow...these last 2 posts couldn't have been more different. one was overloaded with requests that the other was only slightly annoyed with. one got a free rate extension, and the other would have had to pay for it. i guess mflav didn't have toddlers - that might have helped.

Posted: Mon Nov 09, 2009 7:26 am Post subject:

Am approaching 90 day rate lock limit with them currently. Saturday AM, received an email from the processor requesting repeated transmission of documents I'd already sent early October, and new documents never requested in their original list , all of which they needed in the underwriters hands within 7 calendar days. I'd requested confirmation receipt for all documentation. The processor had replied "I'll review your packet next week" which should have been done 2nd week October. A follow up email I sent on 31 Oct, was replied to with "I'm busy processing people's apps who are closer to expiration." So, I've filed a BBB complaint, and requested they extend my rate lock to give them time to fund my refi without paying lock extension fees.

gmakerley · Posted: Tue Nov 10, 2009 11:20 am Post subject:

i hope your quest with the BBB bears fruit.

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