Posted: Thu Mar 15, 2012 8:48 am Post subject: Just Closed - Great experience with American Interbanc
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We just closed a refinance with American Interbanc. It was the easiest refinance I have ever done. Everything went smoothly and on schedule. Good email communications.
My refinance officer was Sherri P and I would recommend her highly.
I had read horror stories in this forum about some of the other low cost lenders. We went with American Interbanc because of the good reviews online. I am glad we did. We got a 15 year 3.0 APR 0 point loan and we are very pleased.
Congratulations on getting such good rates and terms for your refinance and thank you for sharing your experience about American Interbanc.
Thank you
DM Guest
Posted: Sat Apr 21, 2012 2:51 am Post subject: Very satisfied with American Interbanc
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[reposting from my yelp review of this business]
I rarely write reviews unless I'm mind-blown by my experience or had had a very cra**y time. Usually it's the latter, hence it's saying A LOT if I'm taking my time to write American Interbanc Mortgage a glowing review.
I dealt with Matt Dyer at AIB for closing on a short-sale property. He was superb. Extremely professional, very prompt, and super organized -- the last one being very important for mortgage brokers. I've taken quotes from various morgage officers over the years and dealt with 3 in the past for loans/refinances - Matt has by far been the best. Even once I was locked-into working with him, he was very organized, remembering the documents I sent him and only asking for what was absolutely necessary (that too in a super organized manner). He's approachable by all modern means of communications (even some times in his off-time) and realizes the importance of good customer service. He was prompt to return my phone calls and emails and helped me close in record time. In short, Matt gets customer service. He understands how to do business in this new online era.
AIB not only had one of the most competitive quotes when I was shopping around, Matt there also made the process so effortless. Since I had a short-sale, which adds another layer of complexity, I ran into certain challenges during the closing process (b/c of certain requirements that we had to meet for the lender) and Matt helped me wade through the process effortless by coming up with prompt workarounds.
I highly recommend AIB and more importantly Matt Dyer, who's superb customer service will go long in helping whichever employer he works for.
Mortgage Forums 
jameshogg
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