Happy with citimortgage

jbarto65 · Joined: 04 Nov 2007 Posts: 627 0.00 Dollars($)

citimortgage bought my mortgage servicing back in July, I have had a very pleasant experience with them so far. I would recommend this company to my family and friends and to you as well.

I am very pleased with them so far.

larry · Joined: 27 Jun 2007 Posts: 3058 429.16 Dollars($)

Hey Jbarto thanks for sharing your experience with the community. I think it will help general people and youngsters like me to make the decision regarding taking a mortgage.

But one thing that strikes on my head is that are you an officials from citimortgage. If so then your post may be considered as a promotional post and any moderator may delete your post at any given point of time.

Best of luck,
Larry

Guest 0.10 Dollars($)

My loan was bought by Citimortgage last year. Since then they've been sending me mails and calls just saying that they have not received any payment. But I did pay and have set up as recurring through a bank account.

However when I looked into my bank statement, there is an extra payment noted which I didn't understand. I have been paying late charges and had to make an extra payment also most unwillingly. I spoke to someone last month about this and got a mail stating that my account was overdue.

I never had problems with my mortgage payment until this bank took over. I did call up the represdentative but nobody responds. Not good servicing as I feel

larry · Joined: 27 Jun 2007 Posts: 3058 429.16 Dollars($)

Hi Derrick,

Welcome to the forum.

Thanks for sharing you experience with the community. It is good that people giving a mixed reaction and that will help the borrowers to have a clear idea about such companies.

Feel free to share if you have anything to say or ask if you have any further questions.

Best of luck,
Larry

enriko · Joined: 05 Mar 2008 Posts: 62 16.76 Dollars($)

Hi,

Thank so much.
Have they got a website or something?
Thanks
Enriko

Niicss · Joined: 03 Oct 2005 Posts: 927 137.44 Dollars($)

Hey enriko.

Do you want to know the website of city mortgage? I feel if you google it you can get it easily.

jbarto65 · Joined: 04 Nov 2007 Posts: 627 0.00 Dollars($)

yes they have a website, you can access all your account information on there and figure out what is going on there.

You can ask for a statement of all the payments made through your bank from your bank and send that to them and show them that you are indeed caught up.

It should not take long to straighten it all out if they have the proof of paperwork, they have been okay for me so far. Hopefully you will get this all straightened out soon. goodluck, get the paperwork from the bank and send it off to them.

enriko · Joined: 05 Mar 2008 Posts: 62 16.76 Dollars($)

hey
yeah they do have website! I had a look around there and it looks great.
Recently i heard someone else mentioning that they are good:0

Take care

Guest 0.10 Dollars($)

Just don't have a problem with Citi or try to get a short sale approved. They will take forever and you will lose your buyers, and they won't care.

Obviously, had a terrible experience with them. Exactly as I said above.

brian1 · Posted: Sun Jun 29, 2008 5:05 pm Post subject:

I think with every lender you will have stories on both sides?
Brian

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