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BarbaraCross
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gmakerley
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Joined: 09 Nov 2007
Posts: 12330 Location: bloomfield, ct
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Ba

Joined: 10 Mar 2010
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gh0timan

Joined: 11 Apr 2010
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Posted: Sun Apr 11, 2010 1:52 pm Post subject: Bad Experience & Question
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I recently looked into a VA streamline refinance with Lee Foland who works for Eagle Nationwide Mortgage Company. The paperwork had the Chadds Ford, PA address on it.
I have a fixed 5.25% 30 yr VA loan that I've been paying on since October 2009. If I pay off my current loan at $1526 per month, I will pay $275,343 in principle & $273,015 in interest. The loan he offered me was a hybrid ARM 3/1 starting at 3.75%; it cannot go up more than 1% per year w/ an 8.75% cap. Under the ARM, worst case scenario, I will pay $280,995 in principle & $422,848 in interest. Initial payments would be $1301, but could go up to $2087. Over the long haul, that looks very, very bad.
I told him I do not intend to sell or move, & asked about whether or not this would be a good idea for long term planning. He said I could refinance any time I wanted to, just not during the first six months of the new loan. He said VA loans weren't like the conventional loans that everyone else was getting burned on because they were 'entitlements' and I could refinance whenever I wanted. I wasn't sure if this was really the truth.
He also said that "historically, interest rates do not increase more than a quarter or a half of a percent at a time." He used the term "historically" a lot, which kind of bothered me, because that seemed pretty subjective & sounded like a sales pitch. I couldn't seem to get a straight answer as to whether or not there would be anything that would prevent me from refinancing again before the ARM ended.
Considering that a streamline refinance can cost around $10K, you have to figure out if it's really worth it to actually refinance too. Our economy hasn't been this bad since the Great Depression, so I can only assume that interest rates will go up as the economy improves. Once the economy starts improving, will I still be able to get a VA streamline refinance?
I ended up not doing business with him because a VA streamline refinance isn't supposed to require a credit check and he had me unfreeze all three of my credit reports and did repeated credit checks on me. Now I have to put the freezes back on, and I'm not happy about the additional work and expense that I had to go through for nothing, not to mention the hits to my credit report.
I would still like an answer to my question though - if you get a VA ARM, is there any reason I couldn't refinance again before the ARM ends into a fixed rate mortgage? I'm scared to lose my 5.25% if things really skyrocket 3-5 years from now. |
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Jasmine1
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Concerned
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Bufflyn
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ATK
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Jasmine
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TheDoc
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Posted: Thu Apr 29, 2010 9:38 am Post subject: complaints
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I wonder why so many folks are complaining about how they were lied to and ripped off in mortgage deals but none are telling about the resolution. One person even complained that to do anything about it would cost them more in attorney fees than the problem had cost them. I occasionally heard the same kind of thing when I was in the insurance business, yet all people had to do was contact the office of the state Insurance Commissioner -- no attorney needed.
I don't know about other states, but I live in North Carolina and I'm sure that the NCCOB (NC Commissioner of Banks) handles complaints like the ones brought up here. My advice is that after you give the mortgage company the chance to do the right thing, tell them that you're going to go to the regulatory agency in your state.
But let me say this: Things DO happen outside a Loan Officer's or Mortgage Broker's control -- and a bank's control, especially when they are brokering a loan. Lenders DO go out of business and leave the broker or L.O. high and dry, and that has not been uncommon in recent history. Appraisers disappoint buyers, sellers, brokers, loan officers, etc., but we mortgage professionals have no control or influence whatsoever over the way an appraiser does his/her job, or even over the choice of appraisal company. I don't know about the folks at Eagle, but I do my very best to get it right, yet there is much outside my control. Some of the complaints on this thread reflect an understandable ignorance on the part of borrowers. The general public simply doesn't understand the loan process, and complex (and counter-intuitive) changes in laws and regulations make it difficult even for the professionals to stay on top of things.
That being said, don't just complain: do something. If a lender lied to you or charged you a fee without disclosure or consent; if they won't make it right, file a complaint with the regulatory agency, and let your tax money work for you. |
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TheDoc
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Stephen
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Stephen
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