It's quite surprising that though you are making the payments, they are not getting registered with them. I would suggest you to contact them personally and resolve the issue. Moreover, you can also fax the complaint form and check out if they can help you.
Thanks
screwed by litton Guest
Posted: Thu Mar 19, 2009 2:57 am Post subject: mortgage payments
My son currently has a home loan from Litton mortgage, in oct. of 08 he was behind on his payments, Litton threatened to forclose, the solution was, pay $2000.00 attorney fee's, and double the mortgage payments, to $960.00 monthly for six mos. Last week, mar10, he was called by them to say he was one day late on jan09 payment, and forclosure procedures were pending, he is still waiting for them to contact him with some sort of plan to resolve this problem.
I think your son should contact the lender and check out if they can offer him any plan to resolve the issue. He may negotiate with them so that they offer him a loan modification.