dmozart
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Posted: Mon Nov 01, 2010 9:30 am Post subject: Refinance has been taking over six months... HELP
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Hello, all. Firstly, I thank you for reading my email.
I live in Massachusetts, had applied for a re-financing on my current loan back in June. Back then, it was all peachy and I was told that I am pre-approved as a existing "loyal" customer, I would close my application within a month or two.
Consequently, this is November, they had me wait for this long and now they are saying there are several negative factors, like high rental rate in condo community (it's around 25%...) and so on, they cannot deliver a better rate than my "existing" loan - 5.375%, plus thousands more for closing cost!!! I have no problem paying with my existing rate but I feel good 'ol bait & switch from my own mortgage company here.
I have all the signed papers showing 3.5% they promised back in June which obviously expired. (I never sign new one that says 5%.) It's simply absurd they have been asking me to wait this long.
Can you tell me if I can get my 450 bucks that I paid at the beginning?
I feel like they basically gambled with it & lost my money, with no responsibility from them. Is there any governmental consumer protection agency that I can contact in Massachusetts? I have been looking up but in vain.
Again, I am not in a dire situation but looking for my deposit back...
Thank you in advance... |
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