SJM Marketing - Is it good to deal with?

Author

Message

NicholeW

Posted: Fri Aug 15, 2008 9:06 am Post subject: I dunno

I took out a loan with FTR processing, which is a sub company of platinumb and SJM on 4/30 this year for $150. I have been paying the finance charges directly from my account every 2 weeks as agreed upon in the original documents they sent me. Once I chose to pay off the full loan ($150 +the bi-weekly $45 finance charge, so $195), I called the 1-866-722-2770 number and hit "0". I informed the company 3 days prior to the next scheduled charge date (again, as agreed upon), and told them I wanted to pay off the full amount. The man I spoke with (John) was incredibly polite, and handled my questions in a professional manner. The loan has since been paid off fully, and I've received no calls, or bad charges on my account. I know sometimes these companies can be shady (or just seem shady) but often, if you address the issue with tact, and ask every question you have in a detailed and polite way, you'll find that you achieve excellent results. It's not always the case, of course, but try to remember that some of these people are legitimate workers just like you, and if you treat them with respect, they often work with you to resolve your issue. Flame away if you want, but I've had issues with bad companies in the past too. Tbh, I came here to find the number for SJM because the platinumb number wasn't working, and after solving all of my stuff, I wanted to tell people that they HAVE, at least sometimes, dealt with people legitimately. Your personal information is important, it's your life. Be careful who you share it with, and make sure if you take on any type of loan/credit/etc that you receive ALL documentation supporting it and save it, so that if all else fails, you have it to fall back on.

Johnny1

Guest

0.10 Dollars($)

Posted: Sat Aug 16, 2008 3:02 am Post subject:

Hello. It is nice to hear that you get some good services from this company but why would I need to be polite? Don't you think they should also need to be polite? They are breaking the rules and harassing the people. Do you think this is good?

jerry

Moderator

Joined: 17 Oct 2005
Posts: 1007
Location: MICHIGAN

120.88 Dollars($)

Posted: Tue Sep 30, 2008 2:03 am Post subject:

Hi Johnny! Being polite always helps isn't it? Its not at all good that they are harassing people but you should always be tactful with them. Thanks, Jerry

barbara higgs

Guest

0.10 Dollars($)

Posted: Tue Sep 30, 2008 3:25 pm Post subject: about sjm marketing

I've had money taken out of my account, one amount for $300. Sjm has no phone number to gat in contact with. My checking account came up at one time -$650. I've been trying to contact the company, but no success. What can be done about this compamy? I've recently been a victim of ID fruad. Could these people be th crooks? _________________ Need help choosing the right loan? Get free consultation from community lenders/consultant

jerry

Moderator

Joined: 17 Oct 2005
Posts: 1007
Location: MICHIGAN

120.88 Dollars($)

Posted: Wed Oct 01, 2008 3:14 am Post subject:

Hi Barbara! Did you try contacting them with this number - 0800 197 88 10? If they are not talking to you over the phone, you can personally meet their agent and speak to him/her about the issue. If still they are not speaking, you can ask your legal adviser to speak with them. Thanks, Jerry

ms. B.

Guest

0.10 Dollars($)

Posted: Fri Oct 03, 2008 3:35 am Post subject: taken to much money out of my account

i see that they have two payments for my account. I WANT TO KNOW WHY?

Annie

Guest

0.10 Dollars($)

Posted: Fri Oct 03, 2008 3:55 am Post subject:

It will be better if you could contact them personally and ask them why they have done so. Speak to their executive personally and deal with the person tactfully. If they do not give you a satisfactory answer ask your lawyer to speak to them.

hector chavez

Guest

0.10 Dollars($)

Posted: Fri Oct 03, 2008 5:37 am Post subject: loan

why was my checking account debited twice today?

smithsussane

Joined: 18 Sep 2008
Posts: 843
Location: Alaska

66.63 Dollars($)

Posted: Fri Oct 10, 2008 10:10 pm Post subject:

Hi Hector! Welcome to Forums! It is unfortunate that they have debited your account twice. But it will be better if you could contact the authorities personally. Deal with them tactfully and politely ask them why they done that. In case they are unable to give you a proper answer, you can even take some legal advice. Feel free to ask if you have further queries. Sussane

preoccupied

Guest

0.10 Dollars($)

Posted: Wed Nov 19, 2008 2:29 pm Post subject: SJM Marketing

Who is the recipient of the information provided in the message body. That way I will know what to ask. I'm seeing small amounts of moneys being taken. I don't want to get a new account number because there are other deductions being taken out of my check.