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NicholeW
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Post subject: I dunno |
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I took out a loan with FTR processing, which is a sub company of platinumb and SJM on 4/30 this year for $150. I have been paying the finance charges directly from my account every 2 weeks as agreed upon in the original documents they sent me. Once I chose to pay off the full loan ($150 +the bi-weekly $45 finance charge, so $195), I called the 1-866-722-2770 number and hit "0". I informed the company 3 days prior to the next scheduled charge date (again, as agreed upon), and told them I wanted to pay off the full amount. The man I spoke with (John) was incredibly polite, and handled my questions in a professional manner. The loan has since been paid off fully, and I've received no calls, or bad charges on my account.
I know sometimes these companies can be shady (or just seem shady) but often, if you address the issue with tact, and ask every question you have in a detailed and polite way, you'll find that you achieve excellent results. It's not always the case, of course, but try to remember that some of these people are legitimate workers just like you, and if you treat them with respect, they often work with you to resolve your issue. Flame away if you want, but I've had issues with bad companies in the past too. Tbh, I came here to find the number for SJM because the platinumb number wasn't working, and after solving all of my stuff, I wanted to tell people that they HAVE, at least sometimes, dealt with people legitimately.
Your personal information is important, it's your life. Be careful who you share it with, and make sure if you take on any type of loan/credit/etc that you receive ALL documentation supporting it and save it, so that if all else fails, you have it to fall back on. |
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Johnny1
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Post subject: |
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Hello.
It is nice to hear that you get some good services from this company  but why would I need to be polite? Don't you think they should also need to be polite? They are breaking the rules and harassing the people. Do you think this is good? |
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jerry
Moderator
Joined: 17 Oct 2005
Posts: 1778
Location: MICHIGAN
266.03 Dollars($)
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Post subject: |
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Hi Johnny!
Being polite always helps isn't it? Its not at all good that they are harassing people but you should always be tactful with them.
Thanks,
Jerry |
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barbara higgs
Guest
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Post subject: about sjm marketing |
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I've had money taken out of my account, one amount for $300. Sjm has no phone number to gat in contact with. My checking account came up at one time -$650. I've been trying to contact the company, but no success. What can be done about this compamy? I've recently been a victim of ID fruad. Could these people be th crooks?
_________________
Need help choosing the right loan? Get free consultation from community lenders/consultant |
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jerry
Moderator
Joined: 17 Oct 2005
Posts: 1778
Location: MICHIGAN
266.03 Dollars($)
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Post subject: |
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Hi Barbara!
Did you try contacting them with this number - 0800 197 88 10? If they are not talking to you over the phone, you can personally meet their agent and speak to him/her about the issue. If still they are not speaking, you can ask your legal adviser to speak with them.
Thanks,
Jerry |
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ms. B.
Guest
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Post subject: taken to much money out of my account |
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| i see that they have two payments for my account. I WANT TO KNOW WHY? |
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Annie
Guest
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Post subject: |
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| It will be better if you could contact them personally and ask them why they have done so. Speak to their executive personally and deal with the person tactfully. If they do not give you a satisfactory answer ask your lawyer to speak to them. |
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hector chavez
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Post subject: loan |
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| why was my checking account debited twice today? |
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smithsussane
Joined: 18 Sep 2008
Posts: 3738
Location: Alaska
561.45 Dollars($)
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Post subject: |
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Hi Hector!
Welcome to Forums!
It is unfortunate that they have debited your account twice. But it will be better if you could contact the authorities personally. Deal with them tactfully and politely ask them why they done that. In case they are unable to give you a proper answer, you can even take some legal advice.
Feel free to ask if you have further queries.
Sussane |
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preoccupied
Guest
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Post subject: SJM Marketing |
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| Who is the recipient of the information provided in the message body. That way I will know what to ask. I'm seeing small amounts of moneys being taken. I don't want to get a new account number because there are other deductions being taken out of my check. |
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Mac_7
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Post subject: |
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| Quote: | | Who is the recipient of the information provided in the message body. |
What exactly are you trying to say here.
Is SJM marketing taken out money from your account? |
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jerry
Moderator
Joined: 17 Oct 2005
Posts: 1778
Location: MICHIGAN
266.03 Dollars($)
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Post subject: |
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Hi preoccupied!
I think you should speak to the customer service department of SJM if you want to stop them from taking money from your account. You may also place a complaint with the state attorney general.
Thanks,
Jerry |
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shere
Guest
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Post subject: |
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| I took a loan for $ 300.00 however, over a period of a year they have taken a total of $ 1800.00 back. Since they have redeemed more than what the loan was worth am I safe to have my bank stop them from withdrawing any more funds? |
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adonis
Joined: 22 Oct 2005
Posts: 3852
Location: ALASKA
120.89 Dollars($)
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Post subject: |
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Welcome shere,
You should immediately contact the bank and ask them to block your account. This will help you to stop them from withdrawing more funds from your account.
_________________
Procrastination is the enemy of your financial sucess |
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kristi
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Post subject: sjm marketing |
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| I recently discovered that this company is taking money out of my bank account!! I dont know how they got my bank info or any info about me but i need to know how to stop this and i have already contacted my bank and had to close my account because they drained my account and put me under 374.00!!! Im real pissed about this and my bank said they could do only so much.....What else can i do? |
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