| What makes Quicken Loans America's #1 Online Lender?
It's never been more important to work with a reputable, trustworthy company. Now, more than ever, the mortgage company you choose matters.
So here it is - this page contains our heart and soul. This is who we are; it's what we stand for…..in a nutshell, it's our story.
Our ExperienceWe know how important it is for you to know we're a stable, reliable company - especially in today's markets.
We've got 24 years under our belts providing world-class client service as a direct lender.
We make it happen - we funded over $19 billion in loans in 2007.
Our mortgage expertise has earned us Quicken Loans Yahoo! Answers Knowledge Partner status.
According to National Mortgage News, we're America's largest online lender - and we're still growing by leaps and bounds.
Our ValuesWe've taken the principles we've built our business on and put them on paper - we call them ISMs.
Read our complete list of ISMs - it's what allows us to give you the best experience possible. It's really a guide to life at Quicken Loans.
Visit our Community DIFF blog to find out what we're doing to make things a bit better for the world.
Above all else, we value you - and we've got hundreds of thousands of clients who know it.
Our ClientsPeople like you have shaped the company we've become. When we find a moment to celebrate our success, we know we owe it all to you.
9 out of 10 of our loyal clients would recommend us to friends and family - the biggest compliment we could ever receive.
Need more proof? Read real Quicken Loans reviews by the people who know us best - our clients. Or if you're looking for 3rd party validation, check out Quicken Loans Epinions.
We sent some clients video cameras and asked them to tell us what they thought of their mortgage experience with us - watch the unscripted videos on Quicken Loans YouTube channel.
Our PromiseWith every client, every time, we deliver on the promise to make this your best mortgage experience ever.
We're your Lender for Life®. Even after you close, we'll continue to find ways to improve your finances and reward you.
We will return your calls by the end of the day. Your happiness is our #1 priority.
Something not right? Tell us and we'll do whatever we can to fix it.
Our ProcessWe've got all the fancy-schmancy technology to make your mortgage experience one of the easiest things you'll ever do. Oh, and then there's our unbeatable client service.
Online chat, mortgage approvals in minutes, signing documents online - you name it, we've got it.
Wondering about closing? Don't worry - we'll meet you on your terms. Home, office, even a truck stop - you tell us where you want us to be.
Need more details about how it works at Quicken Loans? Read our “7 Step Process”.
Not ready for a new mortgage? Check out Quizzle from Quicken Loans to get a free credit report (no strings attached - really!) and the Quizzle blog from Quicken Loans for all the news that's fit for finance.
Our PeopleFrom our mortgage bankers to our processors to our interns - our 3,000 team members make it their mission to give you the mortgage experience you deserve.
We've been ranked in the Top 30 of FORTUNE Magazine's Best Places to Work in America for 6 years running! We're especially proud to be the only mortgage company on the list for 2009.
Need to get “inside” Quicken Loans? Read our team member blog - What's The DIFF?
We're real people and you can find us just about anywhere - feel free to follow us on Quicken Loans Twitter or be our friend on Quicken Loans Facebook.
Ready to be part of the team? Well, quit wasting time - find out more about careers at Quicken Loans here. |
| Phone # |
216-466-8153 |
| Help Desk # |
800-226-6308 |
| Fax # |
734-386-2668 |
|
Brandy Schneider Schneider 
