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i have 2 mortgages and a pool loan, about 365,000 all together, interest only loans on house with wells fargo, been trying to refi with wells fargo for 2 monthes and they just dont follow through and help handle anything.

any suggestions, who to refi with , no bs, we have good credit , job for 13 years, no missed payments etc. I dont want to walk away from my home but we may have to. We thought wells fargo would have been a slam dunk for us but they are no dunk at all

thanks
Jeff

larry · Joined: 27 Jun 2007 Posts: 3322 474.67 Dollars($)

Hi,

Welcome to the forum,

You have good credit, a job for 13 years, no missed payments. So you can refinance and with an affordable interest rate. It is not that you have to refinance from your lender only. You can opt for other lenders also. Just shop a bit for lenders.

Even in this community you can get hundreds of lender. You can contact with them. Hope someone will surely come forward to help you out.

Feel free to ask if you have any questions.

Best of luck,
Larry

yourbestmtg · Posted: Thu Dec 27, 2007 6:06 pm Post subject: Hi Jeff

Dear Jeff...

I am really surprised with Wells Fargo! Are you going to them direct? Sometimes and I mean sometimes inexperienced loan officers will drop the ball. I am a mortgage broker and love Wells Fargo for my clients, but I deal with them wholesale which is something you cannot do. I have closed loans with them in as little as a week! As a broker I have a variety of lenders I can use for my clients and after taking a complete loan application, I find them the best loan program to meet their financial needs which is what a good broker does! I know we have gotten bad raps in the industry...I used to work for the nations largest lender (which I will not name here) and we were actually told to tell the potential customers not to use brokers because they would be overcharged, lied to etc., which is very bad business in my book. There are honest brokers who are happy to work with you and give you a great loan, so please don't be afraid to use one! A broker has relationships with several lenders and is not "bound" to just one banks guidelines - meaning if you do not fit into their "box" no loan for you and a good broker will give you a great deal with low closing costs as well as put everything in writing for you - if you do not like what you see, don't sign the documents, nor if you feel pressured in any way. A good broker will educate you on the transaction and walk you through it. They will also go over your Settlement Statement with you before you sit down to close the loan so you know exactly what you are signing and what the costs associated with your transaction are. I always encourage my client to get a Good Faith Estimate from at least 1 other lender besides me so you can compare and choose who you feel most comfortable with. I have relatively low overhead where I work, so I am always happy to meet or beat a competitor.

I hope this has helped & there are good brokers and loan officers on this site that will be HAPPY to help you with your home loan - including me!

Sincerely...
Lisa

larry · Joined: 27 Jun 2007 Posts: 3322 474.67 Dollars($)

Hi Lisa,

Great suggestions. Welcome to the forum.

Hope you will enjoy participating in this forum and help people out.

Best of luck,
Larry

Guest

we are contacting the main office , the 800 number didnt help, main office not helping and the name and number that was given in the paper for our such circumstance, he wont answer the phone and he will not return our calls
. all we want them to do is to suggest a product that fits for us but they dont. they turned us down for a 70-30 loan, when they suggested it ibn the first place, and then they dont offer another product they just kick it back to sales. you would never know that are mortgages are already wih them.

jeff
jeff

jenkin7 · Posted: Thu Dec 27, 2007 10:57 pm Post subject:

Hello Jeff,

If you are not comfortable with the services provided by Wells Fargo then you may drop the idea. There are many lenders who might offer a better loan program at a reasonable rate and their services might be far more satisfying. I think this satisfaction matters much as this is a long term deal.

You may have to shop for a while for such lenders. There are many lenders who visit the forums regularly, as Larry has already stated. You may approach them and request for mortgage quotes.

I think Lisa has also offered some great suggestions that will surely help you.

Feel free to ask if you have any further query.

gmakerley · Posted: Fri Dec 28, 2007 3:08 pm Post subject:

70-30? why do you want to go to 100% of value in this current marketplace? must you?
regardless of credit score, those loans are tougher to obtain anyway. as lisa pointed out, perhaps you have been in contact with the wrong sort of loan officer.

and lisa...not everyone is like you. just as there are plenty of unscrupulous brokers out there, there are those who actually have scruples. the same goes for us who are lenders - there are those of us with scruples and there are also some snakes lying in the grass.

we all have to be careful and make every effort to know who it is we are dealing with.

and to reiterate what jenkin and larry both chimed in with - we who are in the lending field are happy to discuss with you, jeff, precisely what we can offer to you in terms of a new loan.

ckalvesmaki · Posted: Sat Dec 29, 2007 9:38 am Post subject:

Can you tell us a bit more about your situation. The key piece of information is the value of your home.

lisascherzer · Joined: 04 Jan 2008 Posts: 755 1.12 Dollars($)

It may actually work to your advantage that wells fargo has not closed your loan yet since interest rates have dropped by about 1/2% in the last couple months. I would look at other lenders and you may end up getting a better deal out of it.

yourbestmtg · Posted: Mon Jan 07, 2008 3:35 pm Post subject: Hi Jeff...

Hi Jeff...just wanted to check back with you and see if you are still proceeding with your refinance? If so, have you found someone you are comfortable with to help you?

lisascherzer · Joined: 04 Jan 2008 Posts: 755 1.12 Dollars($)

Hi Jeff,

If your still working with Wells Fargo, I would suggest taking a look at other lenders that can offer you what you need.

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