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Mortgage Companies Do Make Mistakes Help Us

Posted on: 23rd May, 2008 02:25 pm
Can someone please help this matter is serious. we purchased a home 8/07. In Jan 08 I received a letter from the bank that states our mortgage will be going up $400 a month because of there error with our already paid taxes that they paid again we have our paper work which states at closing the taxes were paid at closing. So they tell us until they get there money back from the city we have to pay PLEASE HELP!!!! Because we only have the first payment and not this payment they made for us
the city will not give back taxes that were paid. i would suggest getting a letter from the city that states when your next tax bill is due and then require the lender to adjust the escrow accordingly. the other option would be to see if you can refinance at a rate that is lower than what you have now.
Posted on: 23rd May, 2008 08:25 pm
alvin, you may want to engage the attorney who assisted you in closing on this loan to begin with.

i agree with lisa - the municipality that collects your taxes is not likely to rebate an overpayment. in order to rectify this situation with the lender, you need a voice of reason on the other end of the phone. try to escalate the matter beyond even the supervisor's position - call up and ask for the president of the company; and why not? not all ceo's dwell in ivory towers - some of them are actually people too.
Posted on: 24th May, 2008 04:40 am
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