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My mortgage payments are not being reported to the credit bureaus

My husband and I went through bankuptcy approximately 5 years ago. We had both our home loan and our auto loan through Wells Fargo. I'm not sure if it was an oversight on our attorney's part, but the auto loan was reaffirmed, the home loan was not. Since then, I have paid off the auto loan and have continued to make mortgage payments (never being late once in the past five years). However, supposedly, because the loan was not reaffirmed, my timely payments to Wells Fargo mortgage department are not being posted to our credit report. As far as the credit reports show, I do not own a house. I've tried contesting it with the credit bureaus, but they simply say the mortgage was discharged. Funny, I'm still paying property taxes and mortgatge payments, but as far as anyone else is concerned, I don't own a home.

Is there anything that I can do that would require Wells Fargo to report my payments to the credit bureaus? We've tried to [url=http://www.mortgagefit.com/refinance.html]refinance[/url] with them, but they are unwilling to do so. We thought that if we could refinance, that would then require them to report our payments. We've also tried refinancing with another company, however, they say we don't own a home.

Do you have any advise?

Thank you.

gmakerley's picture
gmakerley | Joined: November 9, 2007 07:36 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

[b:880acbcd1c]"We've also tried refinancing with another company, however, they say we don't own a home."[/b:880acbcd1c]

what kind of company did you go to? how in the world can this happen? do you have documentation that proves your ownership of a home? did they simply not believe you - all because your mortgage isn't on the credit report?

i've seen some ridiculous things mentioned up here, but this is most definitely top 5. go to another lender. take your proof of ownership (tax bills, deed, etc.), and take your current mortgage statement (do they still send you one?). there has to be at least one lender out here with enough sense to be able to refinance a mortgage on a home that you actually own without coming up with that sort of foolishness.

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rack-on's picture
rack-on | Joined: October 27, 2009 09:10 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Well, it gets more complicated. We also have a [url=http://www.mortgagefit.com/second-mortgage.html]second mortgage[/url], that was reaffirmed and is showing up on our credit report (imagine that) and they are not willing to subordinate for refinancing. I feel like I'm just stuck. I just want my payments for my first mortgage to be reported to the credit bureaus in order to help rebuild my credit. I had no idea that they weren't until recently.

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gmakerley's picture
gmakerley | Joined: November 9, 2007 07:36 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

so you are unable to consider adding the second mortgage in on the refinance plan? are you lacking equity?

it's never too late to keep annoying wells to try to get them to resume reporting your loan account.

Like | Dislike | Share | Posted: Fri, 02/05/2016 - 02:16 | Post subject:

Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

When trying to refinance with Wells Fargo, they won't roll the second loan into the refinance. I don't believe it has anything to do with not having enough equity. I believe we owe about $50,000 on the first loan and $8000 on the second. House is probably valued at atleast $90,000. They're just being difficult.

Honestly, we're afraid to cause too much problem because we're afraid they could demand that we surrender the house since it's not reaffirmed.

My husband thought that he had a seen something somewhere that said that if you continue to make payment on a debt that was not reaffirmed through bankruptcy for a certain period of time, that debt was considered automatically reaffirmed. Have you ever seen anything like that?

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

My husband did stop in and talk to another attorney one day. The attorney asked him when the "note" was due. Do you know what me means by that?

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Great topic,

Talk to a Mortgage Professional to find out exactly what your options are. After your Mortgage Loan officer reviews your complete file and determines all your options, he or she will be able to let you know your next step.

Kal Patel
Voyage Home Loans.

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gmakerley's picture
gmakerley | Joined: November 9, 2007 07:36 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

your questions about bankruptcy are best answered by a trustee or a bankruptcy attorney. as for when a note is "due" - the due date of a note is the last month in which a payment would be required. for example, if you borrowed on november 1, 2000 on a 30 year loan, with first payment due december 1, 2000, your final payment due would be on november 1, 2030.

it's truly puzzling why such a conversation could be had concerning "when the note is due" and yet the definition of what the attorney is talking about can't be reached. i can't comprehend why anyone would ask a question, have it not understood and fail to clarify it. or did your husband simply shrug his shoulders and walk out?

kal mentioned discussing your situation with a mortgage professional. i agree - get away from wells and speak to anyone else who has some sense. from your numbers, refinancing both first and second ought to be within the realm of possibility.

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Promerica Bank has made it sooo difficult on reporting my mortgage payments. I'm trying to take out a car and I can't because credit score is not strong enough. What should I do?

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gmakerley's picture
gmakerley | Joined: November 9, 2007 07:36 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Mick, you didn't tell us what the real problem is here. If you are paying late on your credit obligations, your score won't increase to the level you need for that car purchase. What you ought to do is pay every payment on time if you wish to obtain further credit.

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Our payments are not being reported either! Citimortgage said its because we are in [url=http://www.mortgagefit.com/bankruptcy/chapter13.html]chapter 13 bankruptcy[/url]. Their explanation was vague as to why. Fair Credit Reporting Act says consumers are entitled to an accurate credit report. Showing we have NO MORTGAGE when we do is NOT accuate. Im filing complaint with the FTC. They will only act on complaints if many people complain.

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gmakerley's picture
gmakerley | Joined: November 9, 2007 07:36 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

I don't think that last sentence in your post is quite accurate, SD. The FTC will act on anyone's complaint - it doesn't take a lot of complaints for them to swing into action.

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Our payments have not been reported either. Our mortgage was sold to CENLAR in August of last year after Taylor, Bean & Whittaker went under but even before the sale, I'm pretty sure nothing was reported. Additionally, our Homeowners Insurance payments are rolled into our mortgage payment and are supposed to be paid by CENLAR. We received a call last week from them ASKING US for our Homeowners Insurance information! After some research I have found hundreds of similar stories and some even worse. Now we are trying to get ahold of our homeowners insurance company to see if the policy has been cancelled. It's a nightmare to Google "CENLAR". I reported them to the FTC. According to rumor they are already under investigation by them as well as the FBI. How is it that we don't have a say as to who our mortgage loans are sold to?

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

I forgot to mention that in July of 2009 a note was sent alongwith our mortgage payment slip telling us that they would not be reporting payments (late or otherwise) until January. Their reason was that they were pretty much too busy to deal with our payments as they were going through the process of taking over accounts from Taylor Bean & Whitaker. I found that odd but we paid on-time as usual.

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Anonymous's picture
Anonymous | Joined: June 8, 2004 01:06 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Anyone with a mortgage who's in a Chapter 13 Bankruptcy PLEASE read this! Check your credit record. My husband and I discovered Citimortgage is not reporting our payments to any credit bureaus and even purged our mortgage from all reports. I called them immediately to ask why they weren't reporting our payments. I talked to several employees in the bankruptcy dept. over the last several months None of them were pleasant to deal with and seemed to have a combative attitude from the moment they answered the phone. They claim this is legal and refuse to cooperate with us or our Attorney.. he even spoke with a supervisor. What about OUR rights to a fair and ACCURATE report? This is seriously hurting our ability to increase our score. We've owned our home for 13yrs and pay our mortgage payments timely and outside our chapter 13. I googled this subject and read an article which says mortgage companies do this to keep their customers credit scores low so they will not be able to sell or refinance their home with another lender. We are stuck in a 8.9 mortgage rate from 1997. I’ve been calling and writing to Citimortgage since March. I just received a letter back in September 2010. They said THE CREDIT BUREAUS CHOSE TO PURGE our payments from the reports. They even told the BBB in response to a complaint I filed that all the credit bureaus are responsible. The credit bureaus responded that it is the LENDERS responsibility to report to them. In this letter I just received from Citimortgage they state…Citimortgage is REQUIRED to report to all major credit bureaus..well they are NOT reporting to any in our case. I’m going in circles here and getting nowhere. We have a court order saying we are good to go with our refinance and a lender waiting to refinance us. But we need our score to go up a couple more points to be able to get a cash out refinance, we desperately need a car so we have to go this route. If Citimortgage reported our payments our credit score would be high enough to proceed with this. In reading this post I cannot believe there are so many people out there going through this mess as well. What options do we have? Who can we possibly contact that will get some results? There has to be some agency out there that is willing to look into this unfair :x Mortgage Company tactic.

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adonis's picture
adonis | Joined: October 22, 2005 05:04 am | Posts: 0 | Location: New Jersey | 00 Dollars($)

Welcome SherryVA,

Your query has been answered in the given page:
http://www.mortgagefit.com/credit/report-payment.html

Take a look at it. Hope it helps you.

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