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SJM Marketing - Is it good to deal with?

Author: Jessica Bennet
Community Mentor
Ask Jessica
Posted on: 21st Sep, 2006 08:08am
SJM Marketing is a payday loan company having associates like Ellis Crosby and Platinum B Services to look after the collections. The company has a bad reputation in the market and as such people have been complaining about its activities which they feel are often illegal.

What are debtors saying about SJM Marketing?


  • At times the company may not provide contact information; as such the debtor fails to contact it for loan repayment. But all of a sudden the company may call up and threaten the debtor to make the payment immediately or else he would be sent to jail.
  • SJM takes out money from debtors' accounts at regular intervals even though the latter doesn't owe as much cash as is withdrawn by the company. And even after repeated requests to stop, they continue to withdraw from the account. At times, they even threaten to take legal action against the debtor.
  • The company deals with collection agencies which often take out money from debtors' checking accounts without prior notice.
  • The company has often accused its debtors of writing a bad check even if they haven't written any check as such.
  • The company provides unauthorized loan funds thereby depositing the loan amount into the debtor's bank account even though the latter hasn't asked for it.
  • At times, debtors make repeated calls but there's no one to respond on behalf of the company. It's hard to locate SJM and get any in touch with its officials.


What to do if you're in trouble with SJM Marketing?


If you haven't taken a loan from SJM and yet receive repeated calls from the company, then send them a debt validation letter thereby asking them to validate the debt. If they fail to validate the debt, then it's obvious that they have tried to scare you by talking about legal action against you. This is a violation of the FDCPA and as such you can file a complaint with the FTC or the State Attorney General for any legal action to be taken against SJM Marketing.


However, if you have really taken out the loan, then the best thing to do is to pay off the loan asap. But if they threaten you for not paying extra charges, then it's better to take legal action and avoid being harassed by SJM or other collection agencies.
Posted on: 21st Sep, 2006 08:08 am
I have this problem some company named SJM Marketing which I recieved a loan from has no information that is credible for me to repay them back. The number they gave me doesn't work and I've been trying to pay them back for almost 3 months two weeks ago a guys calls and tells me about how much I owe I inform him that I haven't been able to get in contact with anyone and if I don't handle the situation in the manner they wish I'm going to jail or court whatever accents is very hard to distinguish. Anyways I've been trying to get the number for these people and the bank doesn't have one. And neither does the internet searches, in so many words it seems as if the company doesn't exist. No they are telling me i owe this amount of more than 800 dollars. I've never heard of this before but they are continually taking 90 out every other week. Now what should I do I want to get this company off my back but how do I know that this company is giving my money to the correct people.
Well that's a good thing that you're filing a complaint. These companies need to understand that they just can't go on doing frauds and illegal activities.
Posted on: 07th May, 2008 01:22 am
I received a call from this company saying they represent SJM and an unpaid balace I owe to them and would be arrested on Monday and go to court as they no longer wanted my money just to press charges against all the people who did not pay them. Well after I said I want to resolve he put me on hold and said he called the Attorney General (He didnt) Then came back and said I could pay $600 to resolve it and just fax him my debit card info. Well if they dont want my money why is he asking for it. Also they say they deposited money into my account on 6/2/2005 but thie account they say the money went to was closed on 5/20/2005. hmmmm. Also in may of 05 I paid a compnay by the name of Ellis Crosby who at the time represented SJM/Platnum B. I still have the money gram receipt to sho I paid it but this company says I still owe. what can I do? please give me you opinions on this.

thnaks
Posted on: 13th Jun, 2008 08:57 pm
Hi TIFFINIE.

If you think that you have paid the money to them then you should ask them to provide a debt validation letter.

I what they are doing with you is against the Fair Debt Collection Practice Act (FDCPA). So you can file a complaint to the state's Attorney General's office or FTC.

Hope that will help.

Best of luck,
Larry
Posted on: 14th Jun, 2008 02:37 am
I just receives a threatining phone call that I was going to Jail etc as well, I dont even know what this is, and the woman can barely speak english. I tried calling sjm but they said they have no information to contact the collection agencey, who wont say anything except they represent SJM. Help!
Posted on: 16th Jun, 2008 10:35 am
Hi,

Ohh my God! They have threatened you to send jail? This is clearly against FDCPA or Fair Debt Collection Practices Act. You can even sue the debt collector for threatening you.

I think you should at least debt validation letter from the collection agency if you do not recognize the debt or think that you have paid the debt and have the proof.

Hope this helps. Keep us posted.

Best of luck,
Larry
Posted on: 17th Jun, 2008 02:55 am
Ok I just spoke to Ms. Sunshine again and asked for the name and address of the company so I could send/receive a debt validation letter. She screamed something at me that was not understandable due to her lack of English. I should say that she called my phone 6 times in 20 minutes and left messages like I'm calling your manager at work, etc. prior to me reaching her.

So I repeated myself and explained that I was in the process of obtaining my bank records to either prove or disprove that this was a valid debt. Again more yelling. SO I told her I was recording everything and to stop threatining me and that I saved her voicemail messages. She told me I'll show you a taste of the real world and hung up on me! lol You cant make this stuff up! So I suppose I wait for a letter???

Michele
Posted on: 17th Jun, 2008 09:11 am
Welcome Michele.

Why don't file a complaint against the debt collector as they are threatening you. I fell you should a file a complaint against the company in the Attorney General's office in your state as soon as possible. They have no right to threat any clients for collecting the debt.

Keep us posted and let us know about your situation :)
Posted on: 18th Jun, 2008 05:37 am
It really pisses me off when someone/or a company rips people off. Have they no scrupples? When I first made the loan, I told them to take the whole amount out. They told me, I had to call them two days prior to the withdrawal. When I contacted them, no one answered the phone. No matter what time of day I call, no one answers the phone. I have to believe that there isn't really anyone there. The number is just a front. I am so glad that someone got a number for the company. I wasn't given that number. Wonder why no one contacted me back. I hope this number works.

The nerve that the company would try to put innocent people in jail. They should go to jail. What they are doing should be illegal. I am going to close my account and open another one. The problem with that is that I have some automatic withdrawals that come out of that account and direct deposits as well. Dang, this really gets me fueled.

There should be a law against this type of thing...I mean, its like a "supposedly" legal way of robbing good people. How can we put a stop to this? If you have a suggestion, I would like to know. Companies shouldn't be allowed to do this type of thing. They just shouldn't.
Posted on: 01st Jul, 2008 01:17 pm
Welcome Guest.

This is certainly illegal. You can file complaint against them with the FTC or Attorney General's Office in you state so that the necessary legal action can be taken against SJM Marketing.

Let me know if you have further queries.
Posted on: 02nd Jul, 2008 04:35 am
how do i get in touch with sjm marketing?
Posted on: 04th Aug, 2008 01:15 pm
Welcome drv,

Please check out the contact information of SJM Marketing from http://www.mortgagefit.com/discuss/sjm-marketing.html .
Posted on: 04th Aug, 2008 10:04 pm
I began receiving threatening phone calls from a company calling themselves "Spellman and Roman". They threatened my mother in law, my work, saying they would cause a "disturbance" there and get me fired and then the final straw was the following: A woman by the name of D.C. Miller called and said I had to pay $1486.10 in 20 minutes "or else". I asked what she meant by that and she said "well, let's put it this way...I know I'm going home tonight, but you'll never even make it home". I asked if that was a threat on my life, and her response was "take it however you want". I immediately drove to the police station and filed a complaint statement with them. This woman called again while I was at the police station filling out the forms, so I tried to pass my cell phone to the officer assisting me, and she hung up on him. (He identified himself as an officer and she called him a "liar" and disconnected.)
I researched the FDCPA, and these people have violated 16 articles in it...even if you let them know that you are aware their actions are illegal; they don't care...they just keep harrassing and threatening.
They refuse to provide any documentation, but in one phone call I managed to get them to slip up and give me the original creditor's name which they said was "Ashland Funding". I searched online and found a phone number for them of 1-866-722-2770, and called it. They said they had my name on file, but that they had "sold" my debt to a company called iCollect, and to call them. iCollect's phone number is 1-866-856-1024, and when I called, I am unable to reach any live person; it is just a recorded message saying you should contact the original creditor if it is less than 90 days old, or contact the collection agency that is calling you if it is over 90 days old. No other phone numbers are provided, no address, nothing!
As for the actions of "Spellman & Roman" (which I have researched, and have gone by all of these names: State Predisposition, Jacksonville Law, Offices of Winston Law, Offices of Sydney Roman, Offices of D.C. Miller and Spellman and Roman...all withing the last 6 months, so there's a BIG red flag there!), I have begun filing complaints with anyone and everyone. I filed complaints/statements with my local law enforcement, FBI fraud division, FTC, State Attorney General for both Florida (their original base) and South Carolina (although their address there is fraudulent and comes up as an empty warehouse), homeland security financial division, BBB. They insist that the only way you can pay the debt is to deposit cash into a bank account at Bank of America, so I took that account number with me to B of A and notified them that someone was illegally trying to extort money from me throught their financial institution. The had me fill out statements for the Corporate Securities department.
Anyone wanting to ask more information from me on this, please feel free to contact me at "myessentiajewels@aol.com" as I am happy to help anyone avoid the nightmare I am going through with these people.
[Email ID deactivated as per forum rules]
Posted on: 11th Aug, 2008 07:49 am
Welcome Guest.

You have done it right by filing complaints with FTC and State Attorney General's office in your state. They dont have any right to threaten and harass you. By the way you can also demand debt validation if they call you further.
Posted on: 12th Aug, 2008 06:09 am
I took out a loan with FTR processing, which is a sub company of platinumb and SJM on 4/30 this year for $150. I have been paying the finance charges directly from my account every 2 weeks as agreed upon in the original documents they sent me. Once I chose to pay off the full loan ($150 +the bi-weekly $45 finance charge, so $195), I called the 1-866-722-2770 number and hit "0". I informed the company 3 days prior to the next scheduled charge date (again, as agreed upon), and told them I wanted to pay off the full amount. The man I spoke with (John) was incredibly polite, and handled my questions in a professional manner. The loan has since been paid off fully, and I've received no calls, or bad charges on my account.

I know sometimes these companies can be shady (or just seem shady) but often, if you address the issue with tact, and ask every question you have in a detailed and polite way, you'll find that you achieve excellent results. It's not always the case, of course, but try to remember that some of these people are legitimate workers just like you, and if you treat them with respect, they often work with you to resolve your issue. Flame away if you want, but I've had issues with bad companies in the past too. Tbh, I came here to find the number for SJM because the platinumb number wasn't working, and after solving all of my stuff, I wanted to tell people that they HAVE, at least sometimes, dealt with people legitimately.

Your personal information is important, it's your life. Be careful who you share it with, and make sure if you take on any type of loan/credit/etc that you receive ALL documentation supporting it and save it, so that if all else fails, you have it to fall back on.
Posted on: 15th Aug, 2008 09:06 am
Hello.

It is nice to hear that you get some good services from this company :) but why would I need to be polite? Don't you think they should also need to be polite? They are breaking the rules and harassing the people. Do you think this is good?
Posted on: 16th Aug, 2008 03:02 am
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