Geneva Roth Cap - Beware of loan shark

I am really worried, I took a loan out with them and my last payment is due this week, how do I make sure that I am not overdrafted, or that they dont do any of this funny business thats going on with everyone else. So far, they haven't taken out any extra payments and I want to keep it that way.

Hello Ricki,

I think you should try to contact them as early as possible to avoid any complication.

To ensure that your account is not overdrafted, you may ask the bank to add overdraft protection.

Geneva Roth sucks! I'm just one more person that won't deal with them. Never do those online payday advances...they aren't worth it. The best people to worth with if you really need an advance is Fast Cash or Advance America. They are very nice. I've dealt with Check into Cash and they are also real a holes. Geneva Roth ended up being the loan company that I got through Angel Payday online. I borrowed $100 from them about two months ago. Since I went through Angel Payday, they have no phone number to call them and ask who my finance company was and when I needed to see about an extension, I didn't know who to call. Since I didn't have the money a few times, Geneva still kept attempting to take out money out of my bank, but I never received a phone call from them when it failed. To date, I have found more NSF charges from my credit union because of their constantly attempting to take money out. They go under two names...Geneva Roth and Check Recovere. They try twice in the same day for each name. It caused so many NSF charges from my Credit Union that it absorbed my whole paycheck when I deposited it...that much in the red because of them. I finally found their phone number from this forum, called them and they aren't willing to just take a money order for the $130. They said they would still continue to draw on my account for their fees. I closed my account on them. My Credit Union is great...they closed my account after I put the negative balance in the black and opened another checking account for me. I told them the whole story and they were willing to work with me. The representative's supervisor said she would reverse $150 of the NSF charges. If you want to know, it's Meriwest Credit Union...they are very good. So, if Geneva Roth doesn't want to work with me, I guess they will have to now. How do they want it, no money or a money order? I'd go with a money order if I was them.

Geneva Roth won't take a money order and told me I have to use Western Union. I did not want to pay the fees for that, I've paid enough fees. Anyway, I closed my account as of today and reopened another one in another account number can't draw on my account anymore.

Hello Lynn,

You have yet another difficult time with Geneva Roth.

I wonder under how many names does Geneva Roth operate.

It was good that your credit union helped you to close the account and it was a wise decision on your part.

they deducted $320.00 from my account and i have never done business with them - dont even know who they are

Hi,

Is that Geneva Roth? Check it from the bank.

You should contact them immediately and take necessary steps against them.

You can always report your complaint with BBB. If required consult an attorney.

They are a nightmare. The lowest of scum.

You cant reach them to PAY OFF WHAT YOU OWE!

They say they will email u the payoff sheet. They never do.

They are at 1-800-351-8820...good luck trying to get action from these people.

Here is the extension form that you requested. You should receive one 5 days before each due date from "customerservice@loanpointusa.com". You might check your Junk/Bulk mail and make sure you add the email address to your approved list. You can either email or fax the form back to us.
We need to receive this no later than 3 business days prior to your due date. If you are just having the lending fee deducted from your account and extending your loan you are not required to send the form back. We provide you with unlimited courtesy extensions on your loan. That's why it is important if you want to pay down or pay off your loan that you send us the information in writing on the form. If you have any questions please email or call customer service at 1-800-351-8820 Monday through Friday between the hours of 8-5 CDT.

Lori Vining
Loan Officer / Customer Service
Geneva Roth / Loan Point USA
1-800-351-8820 ext 1313
1-800-351-8830 fax
"lvining@loanpointusa.com"

[Email address deactivated as per forum rules. Thanks.]

My account is paid off now. Please quit taking my money now or I will be forced to go to my attorney general's office and the bbb about your business tactics. From the sounds of the forum here, there has already been numerous complaints about your business tactics.

i need an email.. been trying to call geneva roth since i am deployed it is hard at times to get through. can someone give me an email address for them

Hello Carmen,

You may send a mail at "tjohnston@loanpointusa.com" and wait for a few days to check if there's a reply.

Phone: 800-351-8830
Email: "customerservice@loanpointusa.com"

[Email address deactivated as per forum rules. Thanks.]

913-825-1200

913-825-1200